The Transit Authority recently published a Top 10 list of reasons why NYC subways were delayed. Making the Top 10 for 2006 was “Customers Holding Doors,” which on average caused 346 delays each month and “Unruly Customers,” which on average contributed to 313 delays each month. As a New Yorker that regularly uses the subway, I have been on trains that were delayed getting out of the station because another rider decided to hold the door for his/her friends, simply blocked the door because the train was so crowded, or tried to squeeze into a train as the doors were …continue reading

